This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation. If you still experience crash issues, you may want to try performing a clean installation of the video driver set. Īdditionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system. Update your Video/Graphics Drivers and Windows Operating SystemTry updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.įor the latest Nvidia drivers, click here. exe is added, close Bitdefender and relaunch the gameĤ. C:\Program Files (x86)\Steam\steamapps\common\Devil May Cry HD Collection.Browse and navigate to the dmc1.exe / dmc2.exe / dmc3.exe / dmcLauncher.exe files:.Select “Add applications to the whitelist”.Click the gear icon inside the “Advanced Thread Defense” box.Bitdefender* [*Please note that for Bitdefender, you will need to also add the dmc1.exe / dmc2.exe / dmc3.exe / dmcLauncher.exe files to the program’s Whitelist. ![]() Note: to quickly access the following folders, press Windows Key R then copy and paste the folder URL below.ĭmc1.exe / dmc2.exe / dmc3.exe / dmcLauncher.exe:Ĭ:\Program Files (x86)\Steam\steamapps\common\Devil May Cry HD Collectionįor a guide on adding exceptions to your anti-virus software, please visit one of the following links: ![]() We recommend users add all of the following files and folders below to the Anti-virus and Firewall exclusion list to prevent this issue. Add the game’s folder and files to your anti-virus program’s exception / exclusion listSome issues with running the game may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error.
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